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Our ordering process...

Our aim is to make this process as simple for you as possible, so the hardest part will be deciding what jewellery would suit you best.

Step 1:

Find an item that you love. Place order.
 

​Step 2:

OPTION 1:
Ensure you inclusion items are wrapped appropriately and sealed, then post them to us yourself. Address will be provided after order is complete.
OPTION 2: 
After placing order you will receive an inclusions collection pack in the post. This pack will contain everything you need, including a small scoop, a clear resealable bag, along with a ring sizer if you have ordered a ring and also a form for you to fill out regarding the finishing look of your item.

Step 3: 

Post the ashes back to us in our prepaid envelope provided and once we receive we will start creating your jewellery. Please note that although the envelope is prepaid it does need to be sent via post office for it to be special delivery and activate the tracking. 

Step 4:

Your beautiful keepsake jewellery is on its way to you, also with any unused inclusions. 
Postage back is also special delivery 24 hours tracked, signed for and insured.

Apart from the collection packs being sent out, all postage we use and would recommend is Royal Mail 'Special Delivery' Which is 24hours, Tracked and signed for, and insured for upto £150, If a higher insurance amount is needed ie, for multiple purchases in one order postage prices can be increased to accommodate this.

Alternatively...

We welcome anyone who would like to drop off Ashes, Hair, Breastmilk fur or any other form of inclusions.


 

In this instance, you can email to arrange date and time of drop off and for me to give you address details, and can either pay online or cash when you arrive.
On arrival Fill out our short form advising on the finished look of your bespoke jewellery.
We will then get in touch with you to let you know when your jewellery and loved ones remains are ready to be collected.

Please note that breastmilk does need to be frozen to preserve, taken out of the freezer just before dropping off or posting, and if posting yourself please post via special delivery 24hours tracked and signed for.

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